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Customer Service
You can reach 7RP at any time by emailing support@7rueparadis.com or sending us a Whatsapp message:
We encourage you to include, where applicable: order number and/or email address with which the order was placed, tracking number, handbag photos.
Consult this guide or reach-out with photos of your bag for color pairing suggestions and size assessments.
If you have any queries regarding the shipping of your order, please contact us with your order number and, if applicable, your tracking number. General information about shipping and duties can be found here.
Because L'Insert is made to order for the customer who orders it, we don't have an open returns policy. Outside of errors we may occasionally commit, returns are therefore handled on a case-by-case basis. It goes without saying we will always do all we can to ensure you (and your bag) are fully satisfied with your 7RP experience.
Shipping at 7RP
Shipping and duties for orders to the USA 🇺🇸 are included in the price of L'Insert you'll see on our product pages.
We ship worldwide
Inclusive of all taxes & duties
Always priority, with reputable carriers
Signature option
Each and every 7RP insert is handmade to order for the customer who orders it. Depending on demand for L'Insert at any given time, or production queue and, therefore, our lead times, vary.
Orders placed today ship:
Sep 15, 2025
Current lead time:
8 days ⚡️FASTTo provide our customers with a seamless experience, the product prices on our website are inclusive of shipping and duties. They are different from the item prices you'll find on our commercial invoices because, when we export our products, we decouple the shipping and duties contibutions from the item price.